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    • Home
    • About The Hope Unshaken
    • Meet The Team
    • Trainings & Workshops
    • Our Services
    • Blog
    • Events
    • FAQ
    • Contact Us
  • Home
  • About The Hope Unshaken
  • Meet The Team
  • Trainings & Workshops
  • Our Services
  • Blog
  • Events
  • FAQ
  • Contact Us

You’re Not Alone—Here’s What to Know

1) What is The Hope Unshaken?

The Hope Unshaken is a lived-experience based mental health advocacy and peer support initiative created to help individuals, families, and caregivers feel less alone. Through encouragement, education, advocacy, and resource connection, we support people in taking the next step forward—one step at a time.

2) Is The Hope Unshaken a crisis service or therapy provider?

No. The Hope Unshaken is not a crisis response service and does not provide therapy, diagnosis, psychiatric care, or medical treatment. If you are in immediate danger, call 911. If you are experiencing a mental health crisis, call or text 988 (U.S. Suicide & Crisis Lifeline).

3) What is peer support—and how can it help recovery?

Peer support is non-clinical support offered by someone with lived experience who understands what it’s like to struggle and rebuild. Peer support can be helpful in mental health recovery, substance use recovery, and eating disorder recovery by reducing isolation, increasing hope, supporting coping skills, and offering encouragement and accountability. While peer support is not treatment, it can be a powerful companion to therapy, medical care, and recovery programs.

4) What types of support and services do you offer?

The Hope Unshaken offers peer-based, non-clinical services including peer support and encouragement, resource navigation, peer coaching and recovery life skills support, WRAP-informed crisis prevention planning, family/caregiver support, recovery meal support (peer-based), workshops, trainings, support groups, and community outreach.

5) What trainings, workshops, or speaking engagements are available?

We offer community education and advocacy-based trainings, workshops, and speaking engagements focused on mental health awareness, stigma reduction, recovery support, resilience, and practical tools for individuals, families, and organizations. You can request training or speaking details through the Contact page.

6) How do I request support or book a training/workshop?

You can request services or trainings by using the Contact form on our website. If you’re reaching out for support, you do not need perfect words—just share what you feel comfortable sharing, and we’ll take it one step at a time.

7) How long does it take to hear back?

We aim to respond within 48 hours. Response times may vary during trainings, travel, or high-volume periods, but we do our best to respond as soon as possible.

8) Is what I share confidential?

We respect your privacy and take care in how we handle communication. However, website forms and email are not guaranteed to be fully secure or confidential. Please do not submit sensitive personal medical information through the website. 

If you need urgent or crisis support, call 911 or 988.


9) Can I share your website or content?

You are welcome to share links to The Hope Unshaken website and public pages. However, original content (including text, writing, graphics, and branding) is copyrighted and may not be copied, reproduced, republished, or redistributed without written permission.

10) Do you accept insurance or charge for services?

The Hope Unshaken is a peer support and advocacy initiative, not a clinical provider. We do not bill insurance. At this time, most peer support services are offered free of charge. If a training, workshop, or speaking engagement includes a fee, it will always be clearly communicated in advance.

11) What areas do you serve?

The Hope Unshaken is based in the United States. At this time, services and trainings are offered primarily within the U.S., with some virtual options available depending on the request.

12) Is peer support the same as therapy?

No. Peer support is not therapy, medical care, or professional counseling. Peer support is non-clinical support provided through lived experience, encouragement, skill-building, and recovery-focused guidance. Peer support can be a powerful complement to therapy or treatment, but it is not a substitute for professional care. 

If you need clinical or emergency help, please contact a licensed provider or call 911 or 988.

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